JUNKY JUNKERS TRASH SERVICE – TERMS AND CONDITIONS

By enrolling in service or using Junky Junkers Trash Service, you agree to the following Terms and Conditions.

BAGGED TRASH REQUIREMENT

All trash must be securely tied in bags. Loose trash will remain in the can and will not be collected.

Junky Junkers operates dump trailers rather than traditional garbage trucks. To prevent loose debris from leaving the trailer and to keep neighborhoods clean and safe, lightweight or loose trash inside cans will not be removed unless properly bagged.

CARDBOARD & BOX BREAKDOWN

All cardboard boxes larger than a shoe box must be broken down.

Broken-down cardboard may be placed inside the can or neatly beside the can. Unbroken boxes may be left behind. Please bag small cardboard boxes with regular trash.

OVERFLOW TRASH & ADDITIONAL BAG POLICY

Each 95-gallon trash can includes up to two (2) overflow bags per pickup, defined as either:

• Up to two (2) bags placed on the ground next to the can, provided the can lid is fully closed, OR
• Up to two (2) bags placed inside the can if they cause the lid to remain open

Any bags exceeding this allowance are considered excess trash and will be charged at a rate of $3 per additional bag, including bags left on the ground beyond the overflow limit.

Overflow allowances apply per can. Customers with multiple cans receive the overflow allowance for each can on their account.

Excess bag fees will be added to the customer’s next billing cycle. Repeated overflow may require the customer to add an additional can to their service plan, which is typically the most cost-effective option.

AUTOMATIC BILLING & INVOICING

Junky Junkers uses Stripe for automatic billing. Once a payment method is added to the customer portal, it will be automatically charged when invoices are due. Payment methods may be updated in the user portal.

If a payment fails, Stripe’s Smart Retry system will attempt to process the payment up to eight (8) times over a two (2) week period until successful.

PAYMENT METHODS

Accepted payment methods include credit/debit cards and linked bank accounts.

Customers who switch from card payments to a linked bank account may receive a $5 account credit. To receive this credit, customers must notify Junky Junkers after linking their bank account. The credit will be applied to the next billing cycle.

PAST DUE ACCOUNTS & SERVICE SUSPENSION

• Accounts two (2) weeks past due will have service paused and trash will not be collected.
• Accounts thirty (30) days past due will be canceled. Service may be resumed through the customer portal or by contacting Junky Junkers directly.

POLICY CHANGES

Junky Junkers reserves the right to update pricing, overflow limits, or service policies with reasonable notice to customers.

If you have questions regarding these Terms and Conditions, please contact Junky Junkers Trash Service directly.

Go back to the trash service sign-up page here

Go back to the user portal page dashboard here

Have a question? Give us a call or text at 770-313-5655 or email us at contact@junkyjunkers.com